SALES & ORDER POLICY

Effective Date: June, 2026

This Sales & Order Policy ("Policy") governs all purchases, transactions, and order-related activities conducted through ionsrus.com (the "Website"), owned and operated by Techify Care under the Ionsrus brand ("Ionsrus," "we," "our," or "us").

By placing an order through our Website, you acknowledge and agree to the terms outlined in this Policy.

General Order Information

Orders placed through our Website are subject to review, verification, inventory availability, payment authorization, and acceptance by Ionsrus.

Submission of an order does not automatically guarantee acceptance or fulfillment of that order.

We reserve the right to review all orders before processing.

Product Listings and Availability

We strive to maintain accurate product information throughout the Website.

However, product listings may occasionally contain:

• Description errors
• Pricing inaccuracies
• Specification updates
• Inventory discrepancies
• Availability changes

Product availability displayed on the Website is provided for informational purposes and may change without notice.

We reserve the right to modify, update, discontinue, or remove products at any time.

Order Acceptance

An order is considered accepted only after:

• Payment authorization is completed
• Inventory availability is confirmed
• Fraud prevention checks are completed
• Internal order review requirements are satisfied

We reserve the right to decline or cancel any order for reasons including but not limited to:

• Product unavailability
• Pricing errors
• Suspected fraudulent activity
• Incomplete information
• Payment verification issues
• Regulatory or legal requirements

If an order cannot be accepted, reasonable efforts will be made to notify the customer.

Pricing and Pricing Errors

We make reasonable efforts to ensure that pricing information displayed on the Website is accurate.

Despite these efforts, pricing errors may occasionally occur due to:

• Technical issues
• System updates
• Supplier adjustments
• Data entry mistakes

In such situations, we reserve the right to:

• Correct pricing inaccuracies
• Cancel affected orders
• Refuse transactions involving obvious pricing errors
• Issue refunds where applicable

Customers will be notified when significant pricing issues impact their orders.

Payment Authorization

All orders are subject to payment authorization and verification.

We may request additional information to:

• Verify payment details
• Confirm customer identity
• Prevent unauthorized transactions
• Reduce fraud risks

Failure to provide requested verification information may result in order cancellation.

Order Confirmation

Following a successful order submission, customers may receive an order confirmation email.

Receipt of an order confirmation does not constitute final acceptance of the order.

Order acceptance remains subject to inventory verification, payment authorization, and internal review procedures.

Inventory Verification

Product availability may change between the time an order is submitted and the time it is processed.

In situations involving inventory discrepancies, we may:

• Contact the customer
• Offer alternative options where appropriate
• Delay processing
• Cancel the order
• Issue a refund if necessary

We do not guarantee inventory availability until order processing has been completed.

Order Modifications

Customers may request modifications to an order before processing begins.

Requested modifications may include:

• Shipping address updates
• Quantity adjustments
• Product changes
• Contact information corrections

Once an order enters fulfillment or shipping stages, modification requests may no longer be possible.

Approval of modification requests is not guaranteed.

Order Cancellation Requests

Customers may request cancellation of an order before shipment.

Cancellation requests are subject to:

• Processing status
• Inventory allocation status
• Fulfillment stage

Orders that have already entered fulfillment, packaging, or shipping processes may not be eligible for cancellation.

Additional details may be available in our Cancellation Policy.

Shipping and Fulfillment

Order fulfillment and shipment are subject to our Shipping Policy and Delivery Policy.

Processing times may vary based on:

• Product availability
• Payment verification
• Order volume
• Operational requirements
• Carrier schedules

Estimated delivery dates are provided for informational purposes only and are not guaranteed unless expressly stated otherwise.

Refused Deliveries

Customers who refuse delivery of shipped orders may remain responsible for:

• Return shipping costs
• Carrier charges
• Restocking fees where applicable
• Other reasonable costs associated with the refused shipment

Refund eligibility will be determined in accordance with our Return & Refund Policy.

Risk of Loss

Risk of loss and title transfer for purchased products generally pass to the customer upon delivery to the designated shipping carrier, unless otherwise required by applicable law.

Customers are encouraged to inspect shipments promptly upon receipt.

Fraud Prevention

To protect customers and maintain transaction security, we reserve the right to review and verify orders for signs of:

• Unauthorized payment activity
• Identity inconsistencies
• Suspicious purchasing behavior
• Fraudulent transactions

Orders identified as potentially fraudulent may be delayed, canceled, or subjected to additional verification requirements.

Limitation of Liability

To the fullest extent permitted by law, neither Ionsrus nor Techify Care shall be liable for losses arising from:

• Order delays
• Inventory shortages
• Product availability changes
• Pricing errors
• Shipping carrier delays
• Customer-provided information errors
• Order cancellations required for compliance or security reasons

Nothing in this Policy limits rights that cannot legally be excluded under applicable law.

Policy Changes

We reserve the right to update, revise, or modify this Policy at any time without prior notice.

Changes become effective upon publication on this page.

Continued use of the Website following such updates constitutes acceptance of the revised Policy.

Contact Information

For questions regarding orders, purchases, or this Policy, please contact:

Ionsrus (Owned and operated by Techify Care)

235 West Roosevelt AvenueAlbany, GA 31701

Email: info@ionsrus.com

Website: ionsrus.com